At Holkib, we are dedicated to providing a smooth and efficient shipping experience. Please review our shipping policy for details on our shipping procedures and related information.
Processing Time
• Orders are processed within 1-2 business days. We do not process or ship orders on weekends or holidays.
• In cases of high order volume, processing times may be slightly delayed. We will notify you of any significant delays.
Shipping Method & Delivery Times
• We offer standard shipping only, with estimated delivery within 5-7 business days.
Shipping Rates
• A flat shipping fee of $4.95 is applied to all orders.
Delivery Area
• We currently only ship within the United States. We do not offer international shipping at this time.
Order Tracking
• After your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment through our carrier’s website. Please note that the tracking information cannot be updated until your package reaches USPS.
Taxes
• Sales tax will be applied to orders based on the shipping address and relevant tax rates. The tax amount will be calculated and displayed at checkout.
Incorrect Addresses
• Please verify that your shipping address is correct when placing an order. Holkib is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your address, please contact us within 12 hours since your order is placed at [email protected] to update it.
Lost or Damaged Packages
• If your package is lost or arrives damaged, please contact us promptly at [email protected] or call +1 279-203-3579. We will assist in resolving the issue and ensuring you receive your order.
Contact Us
For any questions or concerns about our shipping policy, reach out to our customer service team at [email protected] or call +1 279-203-3579. We are here to help!
Thank you for choosing Holkib!